Introduction
Yes. In many cases, Allen & Heath can identify the manufacture date of your equipment from the serial number and related production records. This can be helpful for warranty checks, service history, compliance documentation, or confirming the age of your unit.
What we can tell you
If you provide the serial number, our team can review available records to determine the manufacture date or the closest available production information for your Allen & Heath equipment. In some cases, records may also show the product model and other relevant manufacturing details.
Please note that the level of detail available depends on the product and the records associated with that serial number. Older products or units with incomplete records may have limited information available.
How to request the manufacture date
- Locate the serial number on your Allen & Heath equipment or its original packaging, if available.
- If the serial number cannot be found we may be able to identify a product from its MAC address.
- Contact Allen & Heath support and provide the serial number, along with the product model name.
- Our team will check the available records and let you know the manufacture date or other relevant information we can confirm.
Information that may be available from records
- Manufacture date
- Product model
- Service or warranty-related information, where applicable
Important notes
- A serial number does not always guarantee a complete manufacturing record.
- The manufacture date may differ from the purchase date.
- For warranty or compliance purposes, keep your proof of purchase and any service records.
Contact support
If you would like us to check your serial number, please contact Allen & Heath Support with the serial number and product model. If possible, include a clear photo of the serial number label to help us verify the details quickly.