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CQ. Connecting a Bluetooth device to CQ for audio playback

  • Updated

1. Go to CONFIG / USB/Bluetooth (symbols) and select Bluetooth.

2. Ensure Bluetooth is turned On and click or press Discoverable to allow your phone, tablet or computer to see the CQ.

3. On the playback device, turn Bluetooth on then follow any instructions to pair a new bluetooth audio device to it.

  • The Bluetooth device name will match the unit name set in HOME / SYSTEM / Preferences
  • Pairing with the CQ-18T and CQ-20B will require that the pairing is confirmed on both the touchscreen or CQ-MixPad app and the device.
  • If you are pairing the same device that is being used for control, you will need to confirm the pairing once through the devices' operating system, and then through CQ-MixPad.
  • When pairing with the CQ-12T, a pin code will need to be entered on the device being paired. By default, this is 1969, but can be edited if required.

4. When paired, you will see the device show up in the list on the CQ.

  • With a device selected in the list you can disconnect or completely forget it.
  • Disconnecting will allow manual connection from the device in future, when nothing else is connected.
  • Forgetting a device will mean the pairing process will need to be carried out again to reconnect.

5. With a device paired and connected to the CQ, play back some audio.

6. Go to the PROCESSING screen, select the ST.INPUTS / FX tab and you should see signal which you can process and send to outputs just as with any other input channel on the CQ.

 

If you do not see signal:

  • Ensure your device is paired correctly and is showing as playing to the CQ.
  • Turn up the level on your device.
  • With the BT channel as a complete channel, go to the preamp section and check that the Input Source is set to Bluetooth and that the Trim has not been set too low.

If you are experiencing issues with the Bluetooth connection:

  • Ensure your playback device is within 10ft of the CQ.
  • Check that the antenna (CQ-18T and CQ-20B) is secure and undamaged.
  • Forget all Bluetooth devices on the CQ and forget the CQ from any devices, reboot the CQ, then try re-pairing/reconnecting your device.
  • The Bluetooth connection is fixed at the 2.4GHz operating frequency. Try switching any WiFi being used (including internal WiFi in the CQ-18T and CQ-20B) to 5GHz if possible. In order to do this you should disconnect Wifi and Bluetooth and switch your Wifi to 5Ghz. Then reconnect Wifi and Bluetooth. Some external access points/routers use both operating frequencies at the same time, see the product documentation for these devices for details of how to switch off the 2.4GHz connection.

If your Wifi connection is lost during the Bluetooth connection process:

  • On Apple devices, if an app is out of focus for more than 30 seconds it will lose its connection. If you have connected your CQ app to your device (CQ18T or CQ20B) or to your external access point, and then you go to settings to connect the Bluetooth, you should complete this before the device times out in order to maintain the connection. If the Wifi connection is lost you can simply add it again after you have completed the Bluetooth connection.

If you lose Wifi Connection:

  • Wifi channels may have got busier - the auto selection of the Wifi occurs at the time of initialisation and other devices may have come online since, which might cause interference. To get the CQ to choose a different channel you can set it to use a specific channel and then set it to auto channel (in Config>Control&Network). This will make the CQ rescan for the best available frequency.

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