These instructions are for Dante V3 option cards only. These can be identified by the presence of “V3” on the front panel. The following V3 cards are available:
| Dante Card | Part Code | Mixer |
| Dante64 V3 | M-DL-DANT64 | dLive, Avantis |
| Dante128 V3 | M-DL-DANT128 | dLive, Avantis |
| SQ Dante32 V3 | M-SQ-DANT32 | SQ, AHM |
| SQ Dante64 V3 | M-SQ-DANT64 | SQ, AHM |
Updating the Firmware
ⓘ A&H V3 Dante Cards are not currently supported by the Audinate Firmware update manager and must be updated via a web browser.
- Download the latest firmware from www.allen-heath.com/resources and save the .zip file.
- Extract the .zip file and ensure you have the correct update file for your card by checking the firmware file extension.
| Dante Card | Extension |
| Dante64 V3 | *.d64 |
| Dante128 V3 | *.d128 |
| SQ Dante32 V3 | *.s32 |
| SQ Dante64 V3 | *.s64 |
-
Connect a computer to the Primary port of the Dante card.
ⓘ Do not attempt to update the Dante Card over the Control Bridge.
ⓘ Do not attempt to update Dante via a computer connected to the network via WiFi.
- Find the IP address of the Dante card using the “Device Info” tab of Dante Controller.
-
Open a browser on the computer and enter the IP address of the Dante card into the address bar to access the updater.
ⓘ Ensure your computer and the Dante card are in the same subnet.
-
Follow the instructions on screen, using the correct file for Dante card being updated (see table in step 2).
ⓘ Do not interrupt the firmware update process.
- Once the card has updated, confirm all channel subscriptions and clock settings are correct in Dante Controller.
Troubleshooting
I can’t find the IP address of my Dante card:
Audinate have a guide on finding the IP address of a Dante Card on their knowledgebase.
I’m presented with an error message “This type of file cannot be uploaded”:
Ensure you have attempted to upload the correct version of the firmware for your card.