Important Information

Safety

Before powering on the Qu, read the safety instructions sheet (004-1511-01) supplied with the unit. For your own safety and that of the operator, technical crew and performers, follow all instructions and heed all warnings included in these documents and those printed directly on the equipment.

Ventilation

Do not obstruct any of the air vents when in use. Adequate ventilation is especially required for the cooling fan found on the bottom panel of the mixer which draws in air from the sides.

Updates to this user guide

This user guide is intended to be used and distributed in a digital format; it may be up issued at any time. Always ensure you are referring to the latest version which matches the firmware version being used and avoid printing a hard copy wherever possible.

Registration

To be kept informed of updates, the latest firmware and new releases for the Qu range, register your Qu at www.allen-heath.com/myQu

Support

For further support with Qu, please visit support.allen-heath.com, or contact your local distributor.

Trademarks and Logos

SD and SDHC are trademarks of SD-3C LLC.

Firmware updates and apps

Visit www.allen-heath.com/myQu to obtain the latest version of firmware and ensure you are registered to receive notifications on future updates.

The firmware on the Qu and all app versions must have the same major release number. This is the first two digits of each release number. For example:

Firmware V1.0.3 and App V1.0.5 = compatible
Firmware V1.0.3 and App V1.1.3 = not compatible

Introduction

Welcome to the Qu User Guide.

The Qu range of 96kHz digital audio mixers are designed to combine ease-of-use with powerful processing, making them ideal for a wide range of applications and suitable for technical and non-technical users alike.

All Qu models feature the same XCVI core, providing 32 mono and 3 stereo channels, 12 mixes, 4 matrices, 6 FX engines, plus an SLink port for connection to the Everything I/O ecosystem of remote expanders.

Different Models

There are 3 frame sizes in the range, each with a different number of channel fader strips and local input/output sockets.

Each frame size has a Dante enabled variant indicated by a ‘D’ suffix, for a total of 6 models.

Faders	16 + 1	24 + 1	32 + 1
Mic/Line Combi Inputs	16	24	32
Stereo Line	2	2	2
Talkback	1	1	1
XLR Outputs	12	16	20
AES Outputs	1	1	1
19” Rackmount	Rack kit available	-	-

Dante variants

The Qu-5D, Qu-6D and Qu-7D all include a dedicated Dante etherCON port alongside the SLink port. This can be connected to a Dante network or to any other Dante enabled device for 16x16 channels of 48kHz or 96kHz audio.

Updating Firmware

There are two methods for updating Qu firmware, either with the Qu-MixPad app or by using a USB drive connected to the Qu Drive/USB-A port.

Updating firmware (from V1.1.0 onward) will not clear or delete data, but it is best practice to store a show before carrying out an update if possible.

Update firmware using the Qu-MixPad app

1. Download the latest version of the app.
2. Connect Qu-MixPad to the Qu (see the App Control section)
3. If an update is required, the app will provide details and instructions on screen, with an option to begin the update process.
4. Confirm the update on the Qu.
5. Restart the Qu.
6. Check that the new version has installed correctly by looking at the version shown in the bottom left of the Home screen (displayed on startup, or when no channel is selected, and PROCESSING or ROUTING screen keys have been selected).