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Shows / Utility

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Memory

Show Manager

A Show file stores the complete dLive setup. This includes the mixer bus configuration, system preferences, all Scene memories, Cue Lists, Actions and Libraries. User Profiles are not stored in Show files. Shows are stored in the dLive Surface and can be transferred between dLive systems or archived via USB key.

🛈 See Appendix B in this guide for details on Scene and Show memory content.

User Shows can be overwritten, renamed or deleted. Factory Template Shows provide a quick starting point by giving you a familiar layout and classic mix architecture for typical FoH and Monitor applications. Template Shows cannot be edited or deleted. They contain a number of default Scenes to reset the mixer settings, patch and Surface layout to the starting point.

🛈 See Appendix C in this guide for an overview of available Template Shows.

1. dLive Shows – Lists Template and User Shows stored in the dLive Surface or Director. Touch Store Show and type in a name to store a new User Show.

Touch a Show to select it and press Overwrite to update it with current settings. You can Rename and Delete existing Shows. Touch Info to display the file size of the Show and the date it was last modified. Touch Recall and confirm to recall a Show.

When loading a show created in earlier firmware, a message will appear warning you that new features will not be reset. If you select Yes to load the show you should then check the parameters of any new features before proceeding, to ensure they are set appropriately.

🛈 Recalling a Show overwrites all system settings, bus configuration, Scenes and Libraries. If you want to keep your current settings for later use, archive them first as a User Show.

🛈 Recalling a Show will briefly interrupt the audio. It is not intended for instant recall of band settings or theatre cues. Use Scenes for such applications instead.

🛈 dLive Shows stored on systems running more recent firmware will not load on systems running earlier versions. However, earlier versions of Shows are compatible with dLive systems running later firmware.

2. USB Shows – Lists User Shows stored in the USB drive. The files are stored in the USB AllenHeath-dLive/Shows folder. Touch a Show to select it and press Overwrite to update it with current settings. You can Rename and Delete existing Shows. Touch Info to display the file size of the Show and the date it was last modified. Touch Recall and confirm to recall a Show.

Select a USB Show and touch Copy to dLive to copy the file to the dLive memory. Select a dLive Show and touch Copy to USB to copy the file to the USB drive. Touch Copy All to… to transfer all Show files.

⚙ Hold down Setup and touch anywhere in this screen to access Show Manager Options. Enable Allow Surface Only Recall to only recall the surface data from a show. MixRack data will not be affected by a show recall when this option is enabled. This option would typically be used when in Multi-Surface mode so that current settings and audio on the MixRack and Primary Surface wouldn’t be disrupted when a Show is recalled on the Secondary Surface. See Appendix E for more information.

Library Manager

Use this page to edit and transfer Library presets. Library memories include Channel Processing, Mix Processing, PEQ, GEQ, Gate, Compressor, FX parameters.

  1. dLive Libraries – Lists Libraries stored in the current Show. Touch a Library to select it. You can Rename and Delete existing Libraries. Touch Copy to USB to copy the Library to the USB drive.
  1. USB Libraries – Lists Libraries stored in the USB drive. The files are stored in the USB AllenHeath-dLive/Libraries folder. Touch a Library to select it. Touch Copy to dLive to copy the Library to the dLive memory.
    • dLive Libraries are stored within a Show file. If you want to use one or more Library in a different Show, archive them first to USB, recall the Show, and transfer the Libraries back to the dLive.

History

This page keeps a timed register of events such as system boot up or shut down, when Scenes are recalled, and any error recognized by the system.

If you suspect a problem with the dLive system you can Copy the logs to USB Key and send them to Allen & Heath Product Support for diagnostic purposes.

🛈 Any time an error is logged a warning message will appear in the Home screen and a yellow triangle is displayed in the top right corner of the screen. Touch the triangle to navigate to the Home screen and investigate the error.

⚙ Hold down Setup and touch anywhere in this screen to access an option to Show detailed Event Logs.

Utility

Date/Time

Use this page to set the current date and time. The time is displayed in the Home screen and used in the History and Event Logs.

Calibration

This page lets you recalibrate the accuracy of the motor faders and touchscreens.

To calibrate the faders, touch the Calibrate button and follow the on-screen instructions, moving the faders to the positions instructed at each step.

🛈 It may be necessary to re-calibrate the motor faders after you update the firmware or perform a full system reset.

To calibrate the touchscreen, touch the Calibrate button and wait for the automated procedure to complete.

Diagnostic

This page lets you diagnose any hardware faults with your dLive Surface screens, meters, LEDs and controls.

In Automatic mode, the Surface will sequence through different fader positions and different colours and levels of brightness for LEDs, touchscreens and LCD displays.

In Manual mode, you can check for correct operation of keys and rotaries. Press any illuminated key to turn off their illumination. Press any non-illuminated key to remove it from the list on screen. Turn rotaries one full revolution to turn their illumination.

Firmware

Use this page to view or update the current firmware. Firmware is updated via a USB drive or Director.

🛈 Keep your dLive system updated with the latest version of firmware. Check www.allen-heath.com for the latest version and information.

🛈 Updating dLive firmware resets its parameters and preferences. If you want to keep your current settings save these as a User Show first. Updating firmware does not affect User Shows or User Profiles.

🛈 dLive Shows stored on systems running more recent firmware will not load on systems running earlier versions. However, earlier versions of Shows are compatible with dLive systems running later firmware.

🛈 In a Multi-Surface configuration, Surfaces should be updated individually – either connected as a Primary Surface or with no MixRack present and via the Connection Failed screen. Updating the firmware with Secondary Surfaces connected via gigaACE I/O modules is not supported.

🛈 When downgrading from v1.90 or higher to any pre-1.90 version of the firmware, it may be required to set Jumper 3 into the On position in the MixRack. For jumper location please see “dLive. MixRack hard reset” in the Allen & Heath knowledgebase.

To update the firmware via USB:

  1. Download the latest firmware from www.allen-heath.com and save the .zip file.
  2. Remove any previous dLive firmware from your USB drive. To do this, look into the USB AllenHeath-dLive folder and delete the existing Firmware folder and also the Firmware.md5 file. Do not delete other files or folders.
  3. Open and extract the .zip file to the root directory of your USB drive.

🛈 Do not change the folder name or browse inside the Firmware folder as doing this may cause firmware corruption. Attempting to navigate or open files within this directory may cause your Operating System to leave behind small temporary system files which can invalidate your firmware.

  1. Safely remove the USB drive from your computer.
  2. Plug the USB drive into the dLive USB port, and touch Update in the Firmware page. The dLive will reboot to a ‘bootloader’ screen and if valid firmware is found on the USB drive then details of the current versions and versions found on the drive will be displayed.
  3. Touch the Update button.

🛈 Do not interrupt this process. Failure to complete the transfer may result in firmware corruption. Make sure the mains power and connecting cables are reliable and that the system will not be disturbed or switched off during the update.

  1. When the firmware has been successfully installed, the system will automatically reboot.
  2. Once the system is fully booted, recall a Template Show or User Show to restore your settings.

Control

MIDI messages are sent/received over TCP and are available via any Network port on the dLive Surface or MixRack.

🛈 For further information please refer to the dLive MIDI Over TCP/IP Protocol document at www.allen-heath.com.

MIDI

Use this page to assign the MIDI channels and operate MIDI Transport Controls (MTC).

  1. Select the range of MIDI Channels dLive messages will use and respond to. Multiple channels are used to address all Input and Mix channels.
  2. Send/Receive MIDI – Enable or Disable incoming or outgoing MIDI independently.
  3. UFX Unit MIDI Channels – Choose the MIDI channel for parameter control of each Rack Ultra FX unit.
  4. Surface MIDI Scene Controls – Choose the CC Number and Value to trigger scene controls. MIDI Control must target the Surface for these controls.

MixRack / Surface Security

Use this page to configure Security options for MIDI Control. Clients can be configured to use an SSL connection.

  1. Select a Certificate and private Key file from a USB storage device and press Upload to install the new credentials.
  2. Select the Security Level. Choose No Security for an unsecured connection, SSL TCP MIDI for a secure SSL connection, or Disable TCP MIDI to disable all MIDI control to/from the dLive.

🛈 Changes to Security settings will only take effect after a MixRack / Surface reboot.

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