Windows 7 will sometimes default the USB Audio Codec to a mono input
so please check that your sound recording properties are set correctly.
Within Windows 7:
- Navigate to the Control Panel
- Click Sound
- Select Manage Audio Devices
- Select Microphone/USB Audio Codec
- Click Configure
- Click the Advanced tab
- Select the appropriate 2 channel format - 16bit 44100Hz is the 'standard'
You can also relabel the input under the General tab - the default is Microphone - to an easier to identify name such as Zed Mixer
If you continue to experience difficulties after taking the above steps then please contact Technical Support