Windows 7 will sometimes default the USB Audio Codec to a mono input
so please check that your sound recording properties are set correctly.

Within Windows 7:

• Navigate to the Control Panel
• Click Sound
• Select Manage Audio Devices
• Select Microphone/USB Audio Codec
• Click Configure
• Click the Advanced tab
• Select the appropriate 2 channel format - 16bit 44100Hz is the 'standard'

You can also relabel the input under the General tab - the default is Microphone - to an easier to identify name such as Zed Mixer

If you continue to experience difficulties after taking the above steps then please contact Technical Support