Q:
I am using a SEAGATE - FreeAgent Desk HDD 500 Gb/Go USB 2.0, I know it is not on your list of drives that have been tested, but its one I own so I thought I would try it.
It worked fine for about 5 minutes and would then hang and not work again until the Qu was rebooted.
A: The problem is caused by the sleep interval time settings on the HDD, Resetting the sleep interval to NEVER, is discussed on Seagates forum <here>
" Seagate Engineers did NOT put a sleep interval time adjustment in the OS X version of the Freeagent drive manager utilites program, but they did put it in the PC version.
Seagate Tech Support told me that I would have to reformat the disk for the PC, install the Freeagent drive manager software on a PC, Set the sleep interval to a longer time or to NEVER, Now reformat again to OS X. This should fix the problem."
The FreeAgent drive utility needed to reset the sleep interval from a PC should be available from the Seagate website. Please contact Seagates Technical Support directly for further assistance.
Related article: Qu-Drive. Understanding Qu-Drive and USB <here> containing a list of A&H tested and approved HDDs
keywords: Qu-16 Qu-24 Qu-Drive Qu16 Qu24 Q16 Q24 Qu-32 QuDrive HDD Seagate
|