Knowledgebase: iLive > Operation
iLive. USB flash drive not recognised by surface
Posted by Ben Morgan, Last modified by on 21 April 2011 02:02 PM

Although the vast majority of USB flash drives will operate flawlessly with the iLive system there are a small number of USB keys which may not be recognised.

We suggest that any USB key used with the iLive system is formatted using the FAT32 file system and that no additional partitions are created.

Click here for instructions on how to format a USB drive on a Mac
Click here for instructions on how to format a USB drive on a PC

To determine whether your USB flash drive has more than one partition click here


We do not recommend the use of U3 USB flash drives, or any other USB memory stick which has been partitioned,
as we can not guarantee that they will be recognised by the iLive system.

For further technical support please contact your dealer or local A&H distributor