Providing Technical Support with System Profile Information About Your Computer

Knowledgebase

29dLive 21SQ Series 110Qu Series 78GLD Series 107ZED Series 157Xone Series 33ME System 9GR Series 25MixWizard4 Series 94iDR Series 28GL Series 14XB Series 22GS Series 165iLive 28ICE Series 25PA Series 44PL Series 19Install Custom Control 59Audio Networking 18Software 11Power Supplies 109Accessories 19General 235Discontinued Products

Knowledgebase: General

Posted by Ben Morgan, Last modified by on 26 March 2010 04:06 PM

How to provide Technical Support with information about your computer:

Apple Mac

Please send us a PDF file of your System Profile. (.spx file)

To do this follow the steps below:

Apple Icon > About This Mac > More Info > File > Print > PDF > Save as PDF

Send us this PDF file as an attachment.

Please send us an HTML or TXT file of your system profile.

To do this, please download either the 32 or 64bit version - depending on your OS
of CPU-Z from here: http://www.cpuid.com/cpuz.php

After installing the application, run it and click on the "About" tab and then click "Save Report (.HTML)"

Send us this HTML file as an attachment.

keywords - Apple System Profiler (ASP) SPX